Revenue manager, 5* hotel
Job description
The Revenue Manager would develop, implement, monitor, and control the Reservations Office systems and procedures to ensure maximization of revenues on both a short and long term basis. Reports to DOSM.
DAILY TASKS:
- Monitor and control the hotel's inventory on a daily basis by setting restrictions on number of rooms that can be sold in each market segment
- Communicate proper selling strategies and overbooking possibilities on a daily basis to the Reservations Office, Front Office and Sales Office
- Complete forecasts (3 day, 14 day, 30 day, 90 day)
- Booking curve and history spreadsheets
- Daily/weekly meeting with DOSM and bi weekly full yield meeting presentation
- Attend daily operations meeting with reservations update and competitor information.
- Monitor our competitors through voice shops and reports (i.e. Phaser and Hoteligence)
- Historical data analysis: no-show, turnaways, rooms per market segment, booking pace
- Maintain rates and availability in: Fidelio, MO/Trust, Hubex and NetRez
- Continual training of all procedures with regards to the proper manner to sell the hotel in order to achieve the best revenue per available room (balancing average rate and occupancy)
- Ensure we are up to date with all GDS marketing and yield capabilities
- Monitor and update MOHG internet reservation site and 3rd party sites
- Stay abreast of all technology which relates to maximizing revenue and call volume
- Month end reports
GLOBAL VISION:
- Branding - developing of rates and selling strategies considering the hotels' positioning
- Market segments - Correct loading & assignment of rate codes into market segments…
- Maintaining relationships with key contacts in different market segments (cia, fit, etc)
- Pricing - rack, packages, consortia - establishing pricing strategies per periods
- Blackout periods, loading and management of blocks
- Customer retention - (20% is a good average)
- Knowing the external market and economical environment.
- Thorough knowledge of competitors
Requirements
Desirable criteria:
Minimum 3 years relevant experience in international 5 stars Deluxe Hotels
Necessary criteria:
Experience in Reservation and S&M department, budget and revenue planning.
S&M savvy. Good knowledge of all levels of the entire luxury hotel operation.
Position characteristics:
Strategic oriented, team player, self-motivated change-agent, highly developed organizational and leadership skills ; outgoing and enthusiastic; hands on and devoted to customer contact
Working language
English (German, French or other languages desirable)
Benefits
Start: March 2010
Salary: 80.000,- CZK +
Other notes
If you want to apply for this job, please, send us your curriculum vitae in English with the ref. number in subject of your application.
If you've had an interview in Grafton already, please, contact your consultant directly (ideally by email).
For more related job opportunities visit www.grafton.cz/gastro/ |
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| Ref. č: |
1-15-79619 |
| Plat: |
80 000 Kč/měs
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| Region: |
Praha a okolí
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| Typ úvazku: |
plný úvazek
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| Obor: |
Gastronomie a cestovní ruch
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Klíčová slova: |
Cestovní ruch
Management - střední
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| Aktualizováno: |
27.1.2010 |
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| Kontakt: |
Berková Pavla |
| Email: |
Tato adresa je chráněna proti spamování, pro její zobrazení potřebujete mít Java scripty povoleny
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| Telefon: |
(+420) 242 456 400 |
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Souhlasím, aby společnost Grafton Recruitment s.r.o., sídlem Na Příkopě 1, Praha 1, (dále jen společnost), zpracovávala mé osobní údaje pro účely zprostředkování práce (ukládání, úprava, vyhledávání, třídění, kombinování, likvidace a poskytování třetím osobám, jejichž totožnost je mi společnost povinna sdělit) v souladu se zákonem č. 101/2000 Sb. "O ochraně osobních údajů" ve znění pozdějších předpisů, a to až do odvolání písemnou formou. Potvrzuji, že jsem obeznámen se svými právy v souvislosti s přístupem k informacím a jejich ochraně podle §12 a §21 zákona č. 101/2000 Sb. ve znění pozdějších předpisů. Pro plné znění klikněte sem. |
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